Steve, does this help? It comes from the .Mac support pages but I guess you'd have discovered this by now...
If the drive ejects discs slowly or appears to be struggling, insert and eject a disc several times.
If the drive does not eject discs, press the F12 key or, on original PowerBook G4 computers, the manual eject button located on the side of the slot. Holding down the trackpad button during startup should also eject a disc.
If the disc still does not eject, update the optical drive's firmware. This step may not be needed for all computers.
Reset the parameter RAM (PRAM) and/or the Power Manager (PMU.)
If the disc still does not eject, contact Apple to arrange for service.
Anyone fancy Top Trumps?
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